15 Oct 2013

The 21 Indispensible Qualities of a Leader | Relationships


15.       Relationships: If you get along, they’ll go along

Maxwell chose Dr. William Osler, founder of the Association of American Physicians as the role model for his “ability to show compassion and build relationships”.  His three tips for improving relationships are: improve one’s mind, strengthen one’s heart and repair a hurting relationship.  To conclude, Maxwell recounted Ernest Hemingway’s “The Capitol of the World” where 800 Pacos showed up in response to a father’s advertisement to his son Paco in which the father declared his love for Paco and forgave Paco.
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Webster’s definition

the relation connecting or binding participants in a relationship
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My thoughts

The adage “No man is an island” is clique but true.  Nobody can survive alone.  Interaction with another human being will always take place, unless of course, technology has progressed to such a state where even humans are redundant with robots taking over every single function of daily interactions.  Maxwell’s concluding story about 800 Pacos seeking to mend broken relationships was heartwarming, until I read a Harvard Business Review article about a company tolerating the bullying antics of its star performer because he brought in the revenue that he was hired to.  Will profit-making companies be more keen on keeping a person who builds great relationship with his colleagues and customers, but did not shine at sales figures, or a person who propels his branch from second to bottom among the companies’ branches to most profitable, but with turnover at a high of 40%?

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